Telebrands Complaints and Reviews

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Telebrands
Main address: One Telebrands Plaza 7004 Fairfield NJ
973-227-8777 or 1-800-777-4034, , international@telebrands.com
  • 714+7 mobile complaints
  • $40.6K claimed losses
  • $56 average
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  • Sep 08
  • Products
  • Slow Delivery Service
  • 17

Ordered the product over two months ago. Told that product was back ordered about a month ago. Called today and was told product still on back ordered with no delivery date. Asked about rapid delivery where shipping is paid. Was told I could cancel order, reorder with paid shipping, and would receive it within 2-3 days. Complained that product must be in stock if a paid shipment could be... Read more

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  • Sep 08
  • Shopping
  • Saco, Maine
  • Saute Pan
  • 1
  • 1
  • 16

I own the green saute pan that has a lifetime warrenty on it. I would like to have the pan replaced. It has pitted and it sticks. Also it is stained.  You advertise that no matter if something burns on it it just slides out and no adverse affects to the pan  Not true.  I don't over heat this pan because it has been used mostly for frying eggs and that doesn't take a lot of heat. It seems to... Read more

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  • Sep 06
  • Products
  • Hampton, Virginia
  • Pocket Hose Ultra
  • 21

I have purchased 4 Pocket Hoses since Spring, 2014 (1 from Bed Bath & Beyond, 3 from Walmart). Two of them burst open and had to throw away. I have not misused any of them and followed the directions. I would like a refund or a replacement, with a better hose. I love the concept of the hose, as it is lightweight and easier for "Seniors" to use, but I cannot and will not continue to buy a... Read more

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  • Sep 03
  • Products
  • Pocket Hose 50
  • 16

I got this Pocket hose (50) feet and after about 4 weeks using it maybe 3 times the outer casing split wide open and this water balloon came out and then casing split in other place and burst out water. This hose not working any longer than it did is hardly worth the money paid for it. Do you stand behind any of your products or are we just getting burned with a loss on our part? I liked the... Read more

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  • Sep 02
  • Products
  • Burst Pocket Hose
  • 9

I bought a Pocket Hose after seeing it in a neighbor's yard. She said her first one burst, but she bought another one. I bought one and used it for a month, then it burst. I bought a second one and stored it inside when not using, as the instructions said, and it still burst. I saved my receipt from Home Depot....but it was one week past the 90 days return policy....but I'm hoping to get my... Read more

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  • Aug 29
  • Products
  • Broken Watch
  • 14

I purchased a Lionel Collectible Train Watch from a seller on e-bay. It did not work, so I had 3 new batteries installed. The time works, but the sound does NOT! The watch repair person tried a couple of different "new" batteries before saying that there was a problem with the watch. Unfortunately, the e-bay seller will not take the watch back, and I don't know if TeleBrands will exchange it for... Read more

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  • Aug 25
  • Products
  • Burst Pocket Hose
  • 1
  • 1
  • 26

I purchased a pocket hose ultra from CVS in the amount of $19.99 on March 29th, 2014. It expanded and contracted just as advertised. I was pleased. But after using it only a few times because we are in our rainy season here in Florida the pocket hose formed a huge bubble and burst. The hose is only five months old. I would like to know what recourse I have. I think it is reasonable to ask for a... Read more

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  • Aug 24
  • Products
  • Houston, Texas
  • Misleading Order
  • 17

I placed an order for the gloves on July 12,2014 for my 92 year old Mother. They told me only black was in stock. Did not receive them so called July 19. Could tell they had a programmed response. "Did not expect so many orders so would not ship until Aug. 23". Received card Aug. 24 stating still back ordered. Called and told at least 2 weeks. Ridiculous! Reporting to all networks and Fox. They... Read more

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  • Aug 22
  • Products
  • South Euclid, Ohio
  • Ruptured Hose
  • 23

I bought the hose at the beginning of theis summer and used it a very few times. It ruptured almost immediately and split open. Now what do I do to receive my money back. I thought it was such a clever idea to have a lightweight hose that was easy to handle. i have read the many complaints and see that I am not alone. Please tell me what to do to be compensated for the price of the hose. I... Read more

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  • Aug 22
  • Shopping
  • North Providence, Rhode Island
  • Hurricane Mop Heads
  • 32

Ordered back on June 2, 2014 two additional Hurricane mop heads which I paid for and check cleared immediately. It is now August 22, 2014 and still no mop heads. Called their customer service which is very hard to connect with and was given every excuse under the sun and lied to constantly by their rep who I think was in India. He contradicted himself with each lie. This is the only time we... Read more

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