Telebrands Complaints and Reviews

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Telebrands
Main address: One Telebrands Plaza 7004 Fairfield NJ
973-227-8777 or 1-800-777-4034, , international@telebrands.com
  • 703+7 mobile complaints
  • $40.5K claimed losses
  • $57 average
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  • 6 hours ago
  • Advertisements and Cons
  • 3

We bought a pocket hose and after several uses it blew a hole in it.I think your advertising is misleading. We did not abuse it. your advertisement says it it should last. It was stored inside and was protected from extreme temperatures.I feel you have a bad product and are misleading the public with your advertising.Please list us among your unhappy customers. bad bad bad bad bad bad bad bad bad... Read more

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  • 1 day ago
  • Landscaping and Gardening
  • Kentucky, United States
  • Pocket Hose
  • 6

Bought 2 fifty ' hoses for our camper in Oct 2013. One start leaking in April and the other in June. We don't camp often, they were not overused or abused. We dried they as suggested and stored as suggested. We never left them on the hot surface. I really liked the hoses. The concept is very good, we loved using them the little time we had them. The price was right and I was soooo much... Read more

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  • 2 days ago
  • Products
  • Leaky Hose
  • 5

I purchased the 50ft pocket hose and it leaks from the faucet and will not go through the hose to use it. Here I spent $19.95 plus tax and it doesn't work. I would appreciate a new one and I've seen new and improved ones. Maybe this problem has happened to other people so that's why they had to improve the hose. So far dissatisfied customer. Now I have to pull back out my old hose to water my... Read more

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  • Aug 13
  • Products
  • Hurricane Mop
  • 18

I bought the hurricane mop great deal unless you want to ring the mophead out it spins the handle loose every time .I tried to call customer service for a replacement ,the recording was not very helpful. I would not recommend the hurricane mop sounds great but was a disappointment in the end.I think it would be helpful if you're company would actually have a customer service number the customer... Read more

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  • Aug 06
  • Products
  • Zip Sox
  • 75

Called the toll free number to order Zip Sox for my mom. After giving them her credit card information, the automated system kept making me offer after offer for products and services, which I kept declining. I literally couldn't end the call!! After what seemed like 20 minutes, I finally hung up. Worried about what they might actually bill my mom's credit card for, I promptly called her... Read more

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  • Aug 06
  • Online Shopping
  • Rome, Lazio
  • Pocket Hose 75
  • 2
  • 36

I liked the hose but after 2 months of use this is un acceptable to me.This hose sprung a leek in the body of the hose. It was working fine if not for the leek. It would be nice to have a replacement sent to my residence and restore my confidence in TeleBrands products. I have kept the hose in great care and always drain and and fold it up nightly. They are so much easier to handle then the old... Read more

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  • Aug 05
  • Online Shopping
  • Mount Lebanon, Pennsylvania
  • Spin Mop Replacement
  • 33

Handle on spin mop came apart and I can not get it back together again. This makes the mop useless. It also makes everything that I bought along with the mop useless. The basic mop and spin bucket unit was $45.47, the dolly was $27.45, the extra mop had was $18.97, and the extra brush was $18.97 for a total of $110.86. First I called Telebrands at 1-800-777-4034. I was told that they only... Read more

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  • Aug 04
  • Products
  • Pacific Grove, California
  • Unausorized Card Charges
  • 35

I was on the Dump Cake site and made an initial order and put in my credit card number. They then offered many specials that I declined. When I went to complete my order, the site kept returning me to the credit card information page. After I reentered my card three times and was greeted once again by a blank page once information was successfully completed, and I could not complete the... Read more

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  • Jul 31
  • Products
  • Covina, California
  • Leaky Pocket Hose
  • 1
  • 36

About 1 year ago,I bought 1 telebrand pocket hose that expanded to 50 feet. I had it on the spigot at my house and turned on the water as directed and let the hose fill and when I turned it to the on position it began to gush water from all the wrong places. It was coming from the spigot connection and the outlet connection where the pressed on connections are on both ends. I was very... Read more

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  • Jul 31
  • Products
  • Tight Flaps
  • 19

I received a mail yesterday and found out I couldn't even slip my foot in, too tight and even the flaps still too tight. I'm not happy about it. I would like to return it back or make another 2 pairs that need to be properly fits and shouldn't charge fee for these. How will I know the respond this back to me? At least email to me, so that I can prepare what to do with the ankle genie, which that... Read more

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