Telebrands - Ordered 1 + 1 free. Received total of 4. Had to pay return postage.
Ordered a Chefdini from Telebrands plus one free. Received a total of 4. Called the company for a refund which they said they would give me after I returned the 2 extras plus an extra $10 for keeping 2 sets.
I also requested the cost of return postage ($13.83). I was told "we do not refund return postage" even after I explained it was their mistake which she then blamed on automated system.
She then hung up on me before I could even complain that I had not received free gift promised. I did manage to tell her I would never purchase from Telebrands again.
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- 1 out of 5
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