TelebrandsComplaints and Reviews

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2.0 Based on 219 reviews
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  • Customers like
    • Light weight 16
    • Concept 13
    • Ease of use 10
  • Customers don't like
    • Burst very quickly 20
    • Leaks and bursts 13
    • Poor quality 11
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My parents gave us one last year 2015 for Christmas and it worked OK...nothing like it advertised it would do, but the children loved it; so, we decided to go with it instead of returning it by mail, of course. We stored it in the original box and took it out this year and NOTHING, NOPE, NADA. It is a bust. Will not even come on. This thing cost like $40. DO NOT GET YOUR HOPES UP OR WASTE YOUR MONEY. I contacted Telebrands customer service and... Read more

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Just another victim here, you think your getting away with something, but your really not. You see we never got your free what ever,and you cant' lose what you never had. And in the end you are the loser's. You get all this negative feed back, unless that was what you were looking for. And if so you you did a kick *** job of getting. So in the end we lose nothing and you, well you win. You got countless people pissed, and the loss of any return... Read more

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Awesome customers service!!! Very knowledgeable & infectious enthusiasm in assisting with my concern

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This is the second laser star shower that the red laser stopped working.

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I bought a star Shower last year used it for two weeks and put it back in the box and this year it won't work. The lights will not come on.It worked fine last year no, problem, but put it up this year and it won;t work. The lights will not come on. we enjoyed the star shower last year we would like to enjoy it this year. I also like the motion star shower I hope you can replace this because I had a hard time getting it and I don't know if I can... Read more

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I purchased 3 of the star shower laser lights. After using them for 1 months last Christmas then storing them away, I put them out this year only to have one the has just the green light and another that has only the red. Don't waste your money. product doesn't last and company does not stand behind their product. Tried to contact them, have not received a reply. Product only has a 60 day warranty, which is useless if it's not used for 60 days... Read more

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Bought two both stopped working. Garbage..

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Mine only worked for one week... STAR SHOWER IS JUNK !! Called customer service & because I purchased this past fall .. never used it until now at Christmas.. they said I was beyond their 60 day period .. what ***!!!

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I bought an atomic beam flashlight in a store because it looked like a decent light in the commercials on tv. It cost $20 and that night saw the commercial again and ordering online you can get 2 for $20-this really irritated me right from the start. Upon trying it out it did not seem near as bright as on tv.i read all the info that came with and found if you want it to actually be as bright as they portrayed you have to buy their special... Read more

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product took a month to get shipped to me. customer service is of no help. most unprofessional company i have ever done business with. never again. buyer beware! when you call for help they will treat you as if you are a buden to them. they will try to sell you other products and call your home to solicit you. they simply are pushing poor quality products at a high price and then try to sell you more of thier junk. The person i talked with was... Read more

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