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Green Saute pan | Telebrands review from Saco, Maine

I own the green saute pan that has a lifetime warrenty on it. I would like to have the pan replaced. It has pitted and it sticks. Also it is stained.  You advertise that no matter if something burns on it it just slides out and no adverse affects to the pan  Not true.  I don't over heat this pan because it has been used mostly for frying eggs and that doesn't take a lot of heat. It seems to be when you cook hamburg or some kind of meat in it that you get the staining. Also this is something I would not use high heat on.  It does not wash up as I think it should.  I would like to have this replace or a refund.  i also own the blue one that was sold at Wal-Marts with the green one.  The blue is the better pan but it still has the same problems I have with the green one.  
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3 comments
Anonymous
#941073

I received a 12" Orgreenic non-stick pan as a gift. I followed the "seasoning" instructions.

Anything I cook on this pan sticks! I have even tried using oil and butter and it still sticks! Furthermore, the bottom has warped so it does not lie flat on the cooktop!

I called for a replacement and I have to send a check for $7.99 along with the defective pan which will cost me at least $7.99, if not more, to send. I will have spent $16.00+ to replace this piece of junk!!!!!!

Anonymous
#878163

I just bought a green pan, at Walmart. Despite being a male, I read instructions.

The warrantee is "void" if heated too much per heating beyond temperatures specified in instructions, but I ain't got them instructions - and calling the listed phone number just gets ads, no contact. Well, I'll use it, throw it out if no good; wouldn't be first time I've ever made a mistake. But Telebrands' "customer service' seems sales-dedicated rather than customer-service, so now they are on my "boycott, never buy from list".

If you have already bought something from them, good luck! If you are considering buying, you might want to reconsider, IMHO.

Anonymous
#870958

I had the same problem with this pan, which i might add cost me $30.00, and i notice you have to pay shipping n handling if you send it back..this is wrong..pan sucks dont buy them

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Review
#531306 Review #531306 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund

Pocket Hose Explosion | Telebrands review

I have had my 25-ft. Pocket Hose for 4 months and was pleased with it until this morning. After turning on the water faucet (slowly) and only getting it approximately half-way to its full capacity, the hose "exploded" all over me. Needless to say, I was thoroughly drenched and a little frightened by its force. It came apart where the socket fits onto the water faucet. I haven't used it a lot but I feel it is definitely not worth the money and possibly dangerous. I feel that perhaps this product was not tested thoroughly enough and should be withdrawn from the market unless these issues can be addressed.
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Review
#530965 Review #530965 is a subjective opinion of poster.
Product
Telebrands Pocket Hose
Reason of review
Damaged or defective
Loss
$20
Preferred solution
Full refund

Telebrands - Pocket Hose Review

I'm going on my 3rd pocket hose thinking it was me getting to close to my rose bushes. This time I took good care of my last pocket hose, being extra carefull not to get to close to my roses. One day it just exploded. I loved the light weight hose but I'm not wasting anymore money $19 is very expensive. I'll just stick to my over weight hose. Don't let your children stand to close to these pocket hoses they can explode at any moment. Mine was really close to hitting my 4yr old in the face.
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Review
#530737 Review #530737 is a subjective opinion of poster.
Product
Telebrands Pocket Hose

Pocket Hose Ultra Doesn't Work | Telebrands review from Hampton, Virginia

I have purchased 4 Pocket Hoses since Spring, 2014 (1 from Bed Bath & Beyond, 3 from Walmart). Two of them burst open and had to throw away. I have not misused any of them and followed the directions. I would like a refund or a replacement, with a better hose. I love the concept of the hose, as it is lightweight and easier for "Seniors" to use, but I cannot and will not continue to buy a product that does not hold up. I see in these reviews that many others have had the same problem. I hope you will treat all your customers with respect and reimburse/replace your product.
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1 comment
Anonymous
#876332

Perhaps we are just slow learners, but we want to believe that a hose can be lightweight and effective. We have purchased five of them!

The last two (improved version) did last longer, but presently only one is usable. I did contact the company, but they asked for receipts and/or a return of the hose.

Returning any item that size involves cost, so the replacement value could be a moot point. The company should replace/refund for customers who have been duped.

Review
#530599 Review #530599 is a subjective opinion of poster.
Product
Telebrands Pocket Hose
Reason of review
Damaged or defective
Loss
$40
I currently own a 100-ft heavy weight, expensive hose that has lasted at least 10 years because I do not leave it out in the elements to deteriorate. After each use, I empty and roll-up and put in my garage. I had to purchase the PocketHose for its light weight and...
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3 comments
Anonymous
#1355686

I have purchased 5 pocket hoses and not a single one has lasted more than 3 months.

When you go back to the store where you purchased to try and get a new one they no longer carry this version or its a different color for this year. They make the product out to be the best since sliced bread but the pocket hose does not last, period!!

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Review
#529809 Review #529809 is a subjective opinion of poster.

Hose Review

We purchased three hoses 100,50,25 foot all three hoses are defective all hoses blown apart after very short in use. I have over 150.00 dollars in cost and I have nothing to show for the money. I purchased the hoses in 2013 but we're unable to use due to cold weather, they only lasted less then a month. I'm very upset on the quality of the hose. I will be calling BBC to register a complaint.
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Review
#529719 Review #529719 is a subjective opinion of poster.

The Pocket Hose. | Telebrands review

3.5
Details
I got this Pocket hose (50) feet and after about 4 weeks using it maybe 3 times the outer casing split wide open and this water balloon came out and then casing split in other place and burst out water. This hose not working any longer than it did is hardly worth the money paid for it. Do you stand behind any of your products or are we just getting burned with a loss on our part? I liked the flexability of the hose, so is too bad you do not have something like this to hold together longer than they do.
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1 comment
Anonymous
#980447

Pocket hose.....first time used it burst open along six feet and it looked like a sprinkler system, cIt's worthless.

Review
#529234 Review #529234 is a subjective opinion of poster.
Product
Telebrands Pocket Hose
Reason of review
Damaged or defective
Loss
$20
Preferred solution
Let the company propose a solution

Telebrands Pocket Hose Review

I have used my pocket maybe 5 times at most already has hole spraying water absolutely ridiculous
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Review
#528866 Review #528866 is a subjective opinion of poster.
Product
Telebrands Pocket Hose

Leaking hoses | Telebrands review

5.0
Details
last year I purchased two of your hoses and they both are unusable due to leaking. I paid $19.95 for each of them plus the taxes. I would like a refund of the purchase prices. I do not want another of your hoses. I was very disappointed because I was excited about the weight and the fact that they would retract. These were both purchased at Walmart, different locations. I do not still have the receipts for either of them. Due to so many complaints, I would thing that your quality control and or testing program would be able to know that the quality is not there.
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Review
#528785 Review #528785 is a subjective opinion of poster.
Product
Telebrands Pocket Hose
Reason of review
Damaged or defective
Loss
$40
Preferred solution
Full refund

2nd Pocket Hose bursts | Telebrands review

I bought a Pocket Hose after seeing it in a neighbor's yard. She said her first one burst, but she bought another one. I bought one and used it for a month, then it burst. I bought a second one and stored it inside when not using, as the instructions said, and it still burst. I saved my receipt from Home Depot....but it was one week past the 90 days return policy....but I'm hoping to get my money back. I had thought this would be such a great product. Now I have to look for another inconspicuous hose to keep in the front yard. I certainly won't buy a Pocket Hose!
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Review
#528612 Review #528612 is a subjective opinion of poster.
Product
Telebrands Pocket Hose
Reason of review
Damaged or defective
Loss
$42
Preferred solution
Full refund