Not resolved

i ordered a slimaway belt it was torn wen i got it I sent it back for the replacement immediately. Again when I used the replaced belt it got its zip per d company's refund in 15 days policy if not satisfied..I again sent it back to the company and requested for refund ..They told me that they have got the product on 15th nov 2012..and I will be getting a refund cheque after 15 days the situation is that I am calling them aft every 15 days and they are nt giving a satisfying answer even at times they behaved so rude wth me some of the executives named minaxi kavita and sheetal at mumbai thane branch said that "we have many things to do nt only your query to solve, we have got ur product but it will take time to feed the data in computer"..And today they just said that you can go ahead wth legal process....

am vry disappointed...its not the matter of money its just about how they deal wth their customers who trust them, buy their products, waste their precious time in watchin their adds on tv.. after all telebrands is a big name...

Review about: Telebrands Customer Care.

Monetary Loss: $2600.

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