I bought two pocket hoses. One of 25' on August 3, 2013 and another one of 50' in July 20, 2013.
I paid for both $29.97 without tax. Both blow up in less than 3 months. I I bought them at Rural King and in the receipt it says that in case of return it has to go directly to the manufacturer. Today September 30, 2013 (12:30 p.m.)I contacted Telebrands (1-855-235-2083)to ask them for an address to send it.
A guy named "Arthur Williams" (customer services) was talking with me and told me that I needed to send a fax with the receipt and then call them again to ask them if they received the fax. I told him that for me was unbelievable that in this era the company does not have an email address where I can send the receipt scanned. He told me that to fax the receipt is the policy of the company. The number that he gave me for the fax was (213) 787-2456.
I called it and there is no fax tone and nobody answers. I am starting to believe that it is a fraud!!!!
Product or Service Mentioned: Telebrands Pocket Hose.
Monetary Loss: $32.