I ordered a ear wax removal kit from Telebrands and on Oct. 26 th I received a package mailed from China, also made in China.
My order was missing the handle that is necessary to operate the device. I called the customer service number and of course, got a recording telling me to leave my info. & they would get back with me ( ha. ) still no response .
So far their customer service sucks as bad as the products made & shipped from China!!! I just had to write about it , knowing that I’m not going to hear from them or god forbid China.
It’s not the money the screwed me out of, it’s the principle of it.... also the package didn’t have a receipt or packing slip.
Review about: Telebrands Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $20.
Preferred solution: Let the company propose a solution.
I didn't like: Product ordered not complete.