Not resolved

I have had 5 friends, who live alone or with just one other person, buy the 5 minute chef and they love it. My problem was that the clip that closes it blew off and almost crashed into my stove top.

I now have to hold it down with my hand. I reported this and I have been offered a refund but we agreed on just a replacement. Here is my complaint: things take forever to arrive. If I could be aware of when I would get it I would be totally glad.

My name is Terri Fiamma, 393 S McMullen Booth Rd, A4, Clearwater, fl 33759.

My "hand" will not last long long waiting. Please, or call me at (727) 726-7336 Thanks, I still love your stuff.

Product or Service Mentioned: As Seen On Tv Red Copper Frying Pan.

Reason of review: Damaged or defective.

Preferred solution: Replace, I love it.

Company wrote 0 public responses to the review from Feb 11.
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