I ordered the product and after I gave my information the call ended without giving me the cost or a confirmation number. I called back several times over several days to be told they can't find my order but will note to cancel.
Three months later I noticed a pending charge for over $100. (What I ordered cost a total of $30 so postage and handling was over $70?!) I called canceled again and they said ok they would not put the charge through. 4 days later - it hit my account. Many calls later, with most calls I was hung up on before I could even give my name.
I finally got through to a live person and was told I cancelled my order then they hung up on me! Today, after several phone calls and being on hold over 20 minutes I'm told my money will be refunded. I will not hold my breath!
Do not order from these people. I guess I was *** to order something advertised over the TV.