Product: Telebrands Customer Care Clear all filters (127 of 127 reviews match)
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I MADE AN ON LINE PURCHASE AND DID NOT RECEIVE A CONFIRMATION #, TOTAL OR AN ESTIMATED DELIVERY TIME.I SPOKE WITH A CUSTOMER SERVICE REP NAMED JOSEPH BUT HE REFERRED ME TO ANOTHER CUSTOMER SERVICE NUMBER WHICH I CALLED , WAS ON HOLD FOR OVER 20MIN. I THEN LOOKED ON...
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1.0
Madurai, Tamil Nadu
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Telebrands Customer Care
I didn't like
  • Unable to reach customer service
#1114925
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I have tried to contact bubblehead and the 5 minute copper people, and nobody can track my order, it says not found.The order has been paid for, I just want to know our we going to get it or where is my money gone? It has been well over 6 weeks since ordered. I usually...
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1.8
Product
Telebrands Customer Care
I didn't like
  • Trying to find my paid for order
#1111704
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tried to review got sent to so many sites , my well thought out complaint and everything with it disappeared .tried to sign up with complaint site . site said I was falsely applying. Gee, guys I've been me for 68 years. Have no clue as to what I was lying about. Are...
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Telebrands Customer Care
I didn't like
  • Great difficulty getting results
#1058717
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Telebrands - Did call the NO HELP CUSTOMER SERVICE. Just a waste of time.

#1139614
No help at all. The Starshower motion laser light won't shut-off at day light. Rep said put it on a timer. REALLY what the @%##!. Save your money.
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Telebrands Customer Care Review

#980277
Awesome customers service!!! Very knowledgeable & infectious enthusiasm in assisting with my concern
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Telebrands Customer Care Review

#972649
1.6
Details
Mine only worked for one week... STAR SHOWER IS JUNK !! Called customer service & because I purchased this past fall .. never used it until now at Christmas.. they said I was beyond their 60 day period .. what ***!!!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
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Value for money
Warranty
Website
Telebrands - Simple Review #1471366967
Telebrands - Simple Review #1471366967
Telebrands - Simple Review #1471366967
1/3

Telebrands Customer Care Review

#901588
It has been about 2 months since I have emailed you ..2 different times... I want my replacement
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I complained to the telebrands company on their web site www.telebrands.com and by telephone at 800-777-4034 and 855-668-1655 because my three pan were not non-stick as advertised. purchase price was $56.97. pans were purchased in summer 2014. I sent photos of the pans...
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1.5
Product
Telebrands Customer Care
#963809
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I ordered the star shower Dec. 1 and still have not received it. When ordering on line it does not tell you until the end after you have given your payment information that it is back-ordered. Today is Dec. 15 and it is still not here. There are many complaints...
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Anonymous
Sam

I had the same problem as you. I contacted my bank and they entered a "Payment Dispute" through Visa. I sent them 4 emails to cancel my order and 5 days after I sent the reque...

Anonymous
Anonymous

I just had the same problem. I placed my order on 12/6 never tells me that it is on back order when I placed my order on as seen on tv website. I just called them very pisse...

1.0
Product
Telebrands Customer Care
I liked
  • Availability
I didn't like
  • Took orderhe product was not available
#752173
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I placed an order on November 28th, order# for 2 Star Shower Laser Lights from TELEBRAND for which I have not received. The company's website plus my electronic receipt, clearly stated that my credit card would not be billed until the product had been shipped. After...
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1.4
Crockett, Texas
Product
Telebrands Customer Care
#749253
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I must say that I was very disappointed with the customer care I received. I ordered a product and was not told that shipping would take 4 weeks and seeing that I needed the product before Christmas I tried calling the customer service line to cancel my order and First...
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Anonymous
Anonymous

Calling Better Business Bureau

1.0
Product
Telebrands Customer Care
#746399
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A few months ago I bought the 12 inch Orgreenic kitchware. It was the 12 inch Ceramic green non-stick Fry pan. I paid $29.95 at Walmart for it. After paying that much I took good care of it. I followed the directions on washing it,etc. But now EVERYTHING sticks to it....
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Telebrands Customer Care
#502367
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I ordered over the phone with the number that they gave on a commercial that I watched. It happened to be an automative machine that took my credit card info and my order of two mops. I was under the assumption that I would pay for one and the other would be thrown in...
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Anonymous
Rick

Yes it is a scam. The Feds should be on top of companys like this.

Anonymous
Teresa

I purchased my mop in the store the mop head started falling off the handle after the second use. Thank goodness that I had saved my receipt.

Product
Telebrands Customer Care
#477624
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I bought a Railroad watch from Telebrands. It began to turn color immediatley. It admitted dirt shortly there after. It quit after 3 months. I tried to contact Telebrands both by internet and phone. By phone I got nothing but a computer that could give me information...
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Anonymous
Steve

I ordered some of the angel lights and i am happy with them but the Olde Brooklyn Lantern that advertise that you can read by is very poor lighting. I ordered a pair plus 1 si...

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Telebrands Customer Care
#454871
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