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Telebrands Mop Review

My spin mop works great but the foot pedal broke off. Now what do I do? It looks impossible to replace, any suggestion? If you haven't already, I suggest aluminum parts instead metal, the metal is rusting. Or maybe that was the intent so more buckets could be sold????? Any suggestion how I can fix the pedal? Jim Elder Tucson Az
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Review
#701943 Review #701943 is a subjective opinion of poster.
Product
Telebrands Mop
Reason of review
Damaged or defective

Telebrands Mop Review

4.7
Details
Just wanted to say that I bought mine at walmart last Christmas. I use it at least once a week.....love this mop! I'm currently looking for replacement heads, which there seems to be plenty to choose from. I paid around $35 for mine and couldn't be happier.
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Review
#682300 Review #682300 is a subjective opinion of poster.
Product
Telebrands Mop
Reason of review
Good quality

Disatisfied with new spin mop | Telebrands in Hopkins, Minnesota

We ordered the spin mop from tv when they first came out. We had installed laminate flooring throughout our house and I spent over $80 on mops but they all left my floors streaked so we decided to order the spin mop. It worked great on the floors. I was very satisfied with it but unfortunately the pedal to wring the mop broke. I bought a new one last week from Kohls and am very disappointed with it. It is made a lot cheaper than my other spin mop. The bucket is quite a bit smaller and the mop handle is shorter. I paid the same price for this one but yet it is made so much cheaper. I am very disappointed. I would recommend that you go back to making the spin mop the way they were made in the beginning
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Review
#602503 Review #602503 is a subjective opinion of poster.
Product
Telebrands Mop
Pros
  • First spin mop orked great
Reason of review
Bad quality
Preferred solution
make the quality of spin mop that you made in the past

WHERE IS MY COMPLETE ORDER? | Telebrands in Van Nuys, California

5.0
Details
ON 09/24/2014 MY BANK PAID $ 78.99 FOR 4 HURRICANE SPIN MOPS SINCE THEN I HAVE RECEIVED ONLY TWO MY ORDER NUMBER IS TELB13271060-17133175 MY EMAIL IS olgalsirena@aol.com WOULD YOU PLEASE REVIEW MY ACCOUNT BECAUSE I NEED TO KNOW IF YOU WILL SEND MY COMPLETE ORDER OR SEND MY REFUND OF BALANCE. HEREBY I WILL APPRECIATE IF YOU CONTACT ME BY TELEPHONE MY BY MY E-MAIL. I HAVE BEEN WATING MORE THAT A MONTH TO RECEIVE THE 2 ADDITIONAL HURRICANE SPIN MOPS WHICH I ORDER ON SEPTEMBER 19, 2014 AND PAID BY MY BANK ON SEPTEMBER 24/2014. THANK YOU
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Review
#551425 Review #551425 is a subjective opinion of poster.
Product
Telebrands Mop
Pros
  • To receive the remain order
  • How its work
Cons
  • No comments
Reason of review
Problem with delivery
Loss
$79
Preferred solution
Deliver product or service ordered

Replacement mop heads | Telebrands in Wantagh, New York

I bought the hurricane mop and really like it. In the box was a offer, for 5.99 they would send 2 new mop heads which I was excited about. I figure I would use the one I have for all my wood floors and the other's for my kitchen and bathroom floors. The mop heads came. I used one of the mop heads for the 2 bathrooms on the 2nd floor. The mop heads are horrible. The mop heads that were sent to me are not like the one that came on the mop. Angry about this. I feel like the company had gotten over on me, again like the mop but really really angry. I know they were 5.99 for 2 but to give me something of lesser quality is just not the right thing to do . I have been telling everyone about this great mop and how easy the mop is to use and then this....
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1 comment
Anonymous
#878950

I bought the mop & there was an offer included for the two additional mop heads for $5.99. I have yet to recieve them, there has been ample time & my check hasn't been cashed.

After reading these reviews, I am going to put a stop payment for my order.

This should be the same quality as the original & offer should be removed from the box since it is not valid.

Review
#489341 Review #489341 is a subjective opinion of poster.
Product
Telebrands Mop
Tags
  • hurricane replacement mop offer
As advertised on TV, I called the number 1-800-790-5648 to place an order for the "Hurricane 360 degree Spin Mop" at the 'special price' of $19.99 plus shipping and handling at $12.99. It was advertised that if the order was placed that day I would be eligible for two...
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3 comments
Anonymous
#859268

I had a huge problem with this company too. As soon as I figured out that they were extra charging I call them and cancel my order they even gave a confirmation number saying that my phone number will be my cancelation number.

But after 5 days the huge box was deliver to my house and they charge to my Visa card 41.00 dollars and I still had to pay them 20 more dollars. They couldn't get the whole amount because I call the credit card and Change the card number but anyway they took my money.

Is already 2 months and I am still dealing with this problem. I return that box the same day that I receive and I don't have my money back yet

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Review
#479748 Review #479748 is a subjective opinion of poster.
Product
Telebrands Mop
Loss
$193

Don't fall for the ad to get two Hurricane spin mops for the price of one. | Telebrands in Forest City, North Carolina

I ordered two of the spin mops for 39.98 and paid 12.99 for s/h. The ad stated two mops for the price of one. The first time I called to order, they wanted my credit card number without giving me the total charge. So I hung up. About an hour later the rep called and asked if I had tried to order spin mop. I said yes and told her I would not follow through with giving credit card # until I knew price. She stated to total cost for two mops plus s/h was $52.97. I asked again...is this for two mops. She said yes. Well when I received my mop, there was only one. I contacted the company and asked for my other mop. I spoke with manager and the only thing they would do was charge me another $10 to get mop. I refused to pay them another dime! I would not advise to order from this company and their DEALS on TV ads. You may get screwed as I did.
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5 comments
Anonymous
#796930

They shipped only part of my order and said I still have a balance of $24.99. Can not get any answer of the number that is listed.

I guess this is another scam. :(

Anonymous
#792399

telebrands charged me for four mops plus shipping only ordered one suppose to be two payments of 19.99 total price they charged me was for 198.00 filed fraud alert with my credit card [CAPITAL ONE] plus contacted the B.B. AM ALSO TRYING TO GET IN CONTACT WITH THE CALF. state attorney general office.

Anonymous
#799232
@john

good for you please follow thru the same thing happened to me telebrand methods are deceptive

Wendel
#791467

I ordered two mops on Feb 19,2014 and received an order confirmation showing my total was $52.97. I received the order on Feb 28,2014,the packing slip stated I still owed $19.99 for the second mop, which was to be free.

I called Hurricane Spin Mop and spoke to one of customer service representative, who was very hard to understand. I asked him to transfer me to his supervisor, who was even more difficult to understand, I requested to speak to his supervisor and was advised he was the only supervisor. I truely belive both of the gentlemen were from India.

I will not pay an additional $19.99, as this was a true case of false advertisment and I will pursue litigation if nessary. I have copies of both the order confirmation and packing slip.

Anonymous
#819400
@Wendel

The exact same situation happened to me. I disputed the 2nd charge of $19.99 after the 1st payment of $55.xx (I have to pay tax in CA) with my credit card company.

The charge was reverted.

I am not sure if Telebrands would do anything else but like you, I am willing to pursue litigation if necessary. I will report to BBB as well.

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Review
#478076 Review #478076 is a subjective opinion of poster.
Product
Telebrands Mop

Poor engineering on mop handle | Telebrands in Boston, Massachusetts

My wife LOVES her Hurricane Spin Mop. BUT the handle of the mop keeps falling off where is screw together . She called one time to complain and the company sent a replacement free of charge BUT...BUT the same problem is present with the handle. I just can't believe that we are the only one having this problem with a poorly designed two piece handle. Now of course I can't find on your website JUST THE HANDLE and now possess two buckets and mop heads. Also can't believe a one piece handle isn't available. Excellent product with childish engineering and development.
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Review
#476695 Review #476695 is a subjective opinion of poster.
Product
Telebrands Mop

Spin mop head sinks my boat. | Telebrands in Wapello, Iowa

Spin mop arrived yesterday. Put together was ready to go mop head fell off from pole.Watched video still no go. Just like the bad tv commericals.Tried multiple times.The black ring on head pops off mop won't spin. Was really pissed after watching HSN.This is the first product from HSN that really sucked when all I wanted it to work. Great idea but something wrong in Denmark!!!!!!!!! I callHSN a ask about returns. I was told the vendor would replace the pole and head so I said great thinking I can't wait.Then I read other reviews to hear never got replacement evev after calling multiple timmes.All I wanted to do was mop floors and now I am really unappy with something that should have made my life much peacefull.
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Review
#430969 Review #430969 is a subjective opinion of poster.
Product
Telebrands Mop
Loss
$39

Contact Telebrands Customer Service

Website:
www.telebrands.com
Mailing Address:
One Telebrands Plaza
Fairfield, NJ 7004
Phone:
(973) 227-8777
All Telebrands Contacts

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Telebrands reviews

Got 2 telebrands hurricane mops & overcharged

I am very unhappy with this company. Not only did they ship out a deluxe version or this mop contraption but they sent out the regular one as well. When I tried to contact by e-mail; it was not available and my computer let me know it was filled with virus'. I advise against buying anything from this company. They have charged me many different charges and calling is impossible. I believe they are a scam company and I am a writer and will be notifying people in the local and wide areas of California and the United States to not do business with them.
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3 comments
Anonymous
#796176

I would report it to da BBB asap!!!!!!!! If I don't get my order as soon as possible I will be reporting them....I went to www.getyourorderstatus.com and it continues to say that my order is in process.

I was told I will get it on April 15.

I don't think so. I'm canceling this darn order.

Anonymous
#792325

I had a similar problem with this company. Ordered one mop, got two and was charged for both.

This company is not going to help me fix the problem so I just gave up.

Do not buy from these people! I don't even like the product!

Anonymous
#792182

the very same thing has happened to us this is a scam

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Review
#414118 Review #414118 is a subjective opinion of poster.
Product
Telebrands Mop
Loss
$100
Tags
  • Really Mad