Not resolved

Telebrands billed me for a cancelled order 6 weeks past the cancel date 12/17/10.They credited me back the money when I got a card stating the order was on back order & I called them to raise *** on 2/5/11.

Then 5 days later I see where they charged me again because the cancelled order was shipped 2/5/11. They now say I was suppose to call 24-48 hrs after I cancelled to confirm the order was cancelled. Now I have to send back the package & wait 7-10 working days to get my money back.

This company is a rip-off, I could barely understand the woman I talked to both times because of the accent.

So typical of the BS we have to deal with these days.I am reporting them to every agency that takes complaints.

Monetary Loss: $50.


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