Not resolved

Telebrands billed me for a cancelled order 6 weeks past the cancel date 12/17/10. They credited me back the money when I got a card stating the order was on back order & I called them to raise *** on 2/5/11.

Then 5 days later I see where they charged me again because the cancelled order was shipped 2/5/11. They now say I was suppose to call 24-48 hrs after I cancelled to confirm the order was cancelled. Now I have to send back the package & wait 7-10 working days to get my money back.

This company is a rip-off, I could barely understand the woman I talked to both times because of the accent.

So typical of the BS we have to deal with these days. I am reporting them to every agency that takes complaints.

Monetary Loss: $50.

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